Skip to main content
New: SOC 2 Type II and ISO 27001 renewed for the third year View the trust centre →

Help centre

Guides, answers and how-tos.

Everything you need to get set up and get the most from Shieldwall.

Getting started

Up and running before lunch.

Four steps, about twenty minutes, and a real person on hand if you want one.

  1. Create your workspace

    Sign up and name your team. 2 min.

  2. Import your data

    Bring everything from spreadsheets or other tools. 8 min.

  3. Invite your team

    Add teammates with the right permissions. 3 min.

  4. Go live

    Publish your first project and share it. 5 min.

Want a hand getting set up?

Book a free onboarding call with a specialist.

Help centre

Everything you wanted to ask.

Cannot find the answer? Our team replies within a working day.

Prefer a call?

Talk to a real person Monday to Friday, 9am to 6pm.

+1 (555) 010-2030
Contact an engineer

Deployment

Most customers protect their first 1,000 endpoints within a day using our lightweight agent and cloud connectors.

The agent uses under 1% CPU on average and runs quietly in the background.

Operations

Our analysts triage every alert, contain real threats and call you only when a decision is needed.

Yes. Evidence reports map controls to SOC 2, ISO 27001, HIPAA and PCI DSS.
You are currently offline. Please check your internet connection.